Q. How would you rate your experience while shopping from MUMUSO online from 1 to 5?
 
1
2
3
4
5
 
 Q. How long have you been a customer of MUMUSO?
 
Less than six months
Six months to a year
1 - 2 years
More than 2 years
I wasn't a customer before
 
 Q. Which of the following functions were at its best during your purchase journey from our website? (Please select all that apply.)
 
Delivery Span
Return Policy
Customer Support
All of the above
None of the above
 
 Q. Overall, how satisfied are you with our online service?
 
Extremely satisfied
Very satisfied
Somewhat satisfied
Not so satisfied
Not at all satisfied
 
 Q. How well did our cart & favourite lists treat you at your end?
 
Extremely well
Very well
Somewhat well
Not so well
Not at all well
 
 Q. How would you rate the speed quality of our website?
 
Very high quality
High quality
Neither high nor low quallity
Low quality
Very low quality
 
 Q. How would you rate Mumuso's online service value for time?
 
Excellent
Above average
Average
Below average
Poor
 
 Q. How much responsive has our website been to your gadgets? (Based on from how many devices you have visited)
 
Extremely responsive on desktops/laptops
Very much responsive on a tab
Somewhat issues on mobile phones
Not so responsive on any device
Equally responsive on all the devices
 
 Q. How likely are you to purchase from us online again?
 
Extremely likely
Very likely
Somewhat likely
Not so likely
Not at all likely
 

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